Privacy
Privacy Policy
How Axiom Brokers handles personal information submitted through this website and in the course of enquiries.
This policy explains, in clear terms, how Axiom Brokers may collect, use, share and protect personal information. It should be read together with any more specific notices or insurer documentation that applies to a particular service.
1. Information we may collect
When you contact Axiom Brokers, request a quote, submit an enquiry or otherwise communicate with us, we may collect information such as your name, contact details and the information you choose to provide about your insurance needs.
Our website and hosting providers may also process standard technical information needed to operate and secure the website, such as IP address, browser type, device information and access logs.
2. How we use personal information
We use personal information for legitimate business purposes connected with responding to enquiries, providing or arranging insurance-related services, administering client relationships, handling claims support, maintaining records, improving our service and meeting applicable legal or regulatory obligations.
We aim to use only the information reasonably necessary for the relevant purpose.
3. Sharing of information
Where necessary, information may be shared with insurers, underwriting managers, claims service providers, professional advisers, technology or hosting providers, and other parties involved in providing or supporting the service you request. Information may also be disclosed where required by law or a lawful regulatory process.
Axiom Brokers does not sell personal information as a commercial product.
4. Security and retention
We take reasonable administrative and technical steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure. No internet-based system can be guaranteed to be completely secure.
Personal information is retained for as long as reasonably required for the purpose for which it was collected, to maintain appropriate business records, or to meet legal and regulatory requirements.
5. Your rights
Subject to applicable law, you may ask whether we hold personal information about you, request access to it, ask for inaccurate information to be corrected, or raise an objection or request relating to the way your information is processed. Certain requests may be subject to legal limitations or record-retention duties.
6. Contact and updates
Privacy-related questions or requests may be sent to Axiom Brokers using the contact details on this website. We may update this policy from time to time to reflect changes to our services, systems or legal obligations. The version published on this website is the current version.